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Member Content

Customer Engagement: Focus on travel

Which travel brands do customer prefer? What are the criteria they use to decide who to book a trip with? How do they feel about new technologies on holiday? Read the latest research to find out. 
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  • 965 views

DMA insight: what a difference a year makes

Take a second look at vital research produced over the past year, featuring essential customer engagement insights, a first look at how businesses adapt to the GDPR, and market-leading email research
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  • 633 views

Email benchmarking report 2017

Email benchmarking report 2017
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  • 3691 views

DMA insight: How to win trust and loyalty

How can your business meet consumers’ demands while building trust and loyalty? This infographic explores the changing face of brand loyalty, by the DMA and Foresight Factory. Read the full report, Customer Engagement 2017: How to Win Trust and Loyalty for the full loyalty lowdown.
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  • 1924 views
Member Content

Annual inserts industry report 2017

Strong increases in third party inserts have stemmed the overall decline in this changing market according to new DMA research
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  • 1059 views
Member Content

Customer Engagement: How to win trust and loyalty

​Why do supermarkets operate loyalty schemes that translate into cash or real products? Could virtual assistants replace consumers as the decision makers? Read the latest research.
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  • 2429 views