Jacqui has spent more than 30 years in the Marketing industry, many of them at director level for large service providers such as Patientline and Sunlight Workwear. She joined KMB Ltd in 2009 as Business Development Director and in November 2009 became Managing Director. KMB Ltd is a B2B & B2C telemarketing company which has been operating for 27 years working closely with our clients as a safe pair of hands to help them Connect Win Grown and Retain business. Jacqui became owner of KMB in February 2017. Jacqui has been Chair of the DMA Contact Center Council and a member of the North Council. Jacqui has also been involved with supporting Vulnerable Customers for over 7 years working closely with the Responsible Marketing committee and is currently Co-Chair of the Vulnerable Taskforce.