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Stephen Sullivan

Stephen Sullivan

Channel Doctors
Founder - Channel Doctors & Member of DMA's Contact Centre Council

Steve has had 18 years' experience working with both client brands and suppliers in customer management, contact centres and outsourcing consultancy.  A member of the DMA's Contact Centre Council, Steve is helping develop its perspective on compliance and regulation, including the implementation of GDPR.

Steve and his colleagues at Channel Doctors are focused on aligning and optimising brands' customer facing sales, distribution and service channels.